topic Still got router in Broadband

Still got router

ElunMoug — Mon, 30 Dec 2024 13:39:28 GMT

i cancelled my home broadband a couple of months ago. I was told I would receive packaging to return the router. But I still not have received it. What shall I do?

thanks

regards Elun Moug

Re: Still got router

Gliwmaeden2 — Mon, 30 Dec 2024 14:29:32 GMT

Complete your community forum profile details for Talktalk staff to identify your account and send you a prepaid returns bag, @ElunMoug.

Go via your avatar, settings, drop down menu...complete Personal Information. SAVE CHANGES.

Re: Still got router

Arne-TalkTalk — Tue, 31 Dec 2024 11:18:58 GMT

Hi ElunMoug

I have requested a returns bag to be sent to you.

Regards