topic Router in Broadband

Router

Emma113 — Mon, 30 Dec 2024 19:20:29 GMT

I have been with you for several years. Is it possible to get a new router? Mine is very slow and intermittent now. I have tried all the troubleshooting and advice but with no improvement.

Re: Router

Anonymous — Tue, 31 Dec 2024 07:44:46 GMT

Hi Emma,

Can you please update your community profile to include your:

Name
Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Router

Emma113 — Tue, 31 Dec 2024 08:40:24 GMT

I have updated my profile as requested

Re: Router

Karl-TalkTalk — Tue, 31 Dec 2024 09:06:33 GMT

A router is on the way to you.

Thanks

Karl.