topic What to do with Talk Talk box? in Broadband

What to do with Talk Talk box?

ellis_307 — Thu, 02 Jan 2025 13:25:06 GMT

Hi there, I recently received a talk talk router but then changed my provider? How do I return it and a previous router I received before Talk Talk bought out Shell?

Re: What to do with Talk Talk box?

Chris-TalkTalk — Thu, 02 Jan 2025 13:27:52 GMT

Hi ellis_307,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks
Chris

Re: What to do with Talk Talk box?

ellis_307 — Thu, 02 Jan 2025 16:10:12 GMT

Hi Chris, I've updated my details.

Re: What to do with Talk Talk box?

Chris-TalkTalk — Fri, 03 Jan 2025 07:32:42 GMT

Thanks for that. You should be automatically sent a returns bag within the next couple of weeks but if for some reason you are not please let us know and we'll order one

Chris