topic Re: Requested a rerturn bag for equipment .the account was cancelled over month ago still not rec... in Broadband

Requested a rerturn bag for equipment .the account was cancelled over month ago still not received r

Minnie11 — Fri, 03 Jan 2025 11:40:21 GMT

As the account was cancelled over a month ago, you informed us you would send us a bag to return the equipment.

Still waiting for it.

Gliwmaeden2 — Fri, 03 Jan 2025 13:59:51 GMT

Complete your community forum profile details, @Minnie11, so that staff can identify your account.

Go via your avatar; settings; drop down menu ....complete Personal Information. SAVE CHANGES.

If this is not picked up today, it will be Monday before you get a reply.

Chris-TalkTalk — Fri, 03 Jan 2025 14:31:05 GMT

Hi Minnie11,

As Gliwmaeden2 has asked, can you please update your community profile and we'll be happy to take a look at this for you

Chris

Minnie11 — Fri, 03 Jan 2025 14:44:51 GMT

Dont know how to do this

Chris-TalkTalk — Fri, 03 Jan 2025 15:17:32 GMT

Just click on the community profile link in my previous post

Chris