topic No interest and breadboard box has orange light in Broadband

No interest and breadboard box has orange light

GreenTrees1 — Sun, 05 Jan 2025 13:52:46 GMT

Hello, as of 5th January, I have lost internet connection this morning and the broadband box has changed from the blue light to a dark orange light.

I’ve tried unplugging the switch and then plugging it back in again - and that didn’t work. I’ve also tried resetting the actual broadband box and turned it off then on again - and it still showing the dark orange light. Plus, the internet is still not working.

Please can anyone give any advice on how to resolve this at all or any help on what the issue may be? It’s Sunday so the helpline for TalkTalk is closed and I need the internet for work. If anyone can please help ASAP I would really appreciate it. Thank you!

Re: No interest and breadboard box has orange light

Timber011 — Sun, 05 Jan 2025 14:39:23 GMT

Hate it when there's no interest in the breadboard!

Re: No interest and breadboard box has orange light

Ellie53 — Sun, 05 Jan 2025 14:42:29 GMT

Hi there, others are having similar problems esp northwest areas due to power outages it seems, according to responses to similar questions.

Let’s hope it’s resolved soon.

Re: No interest and breadboard box has orange light

Ellie53 — Sun, 05 Jan 2025 15:49:33 GMT

My internet went down about midday but phone still worked ok. Solid orange light on router despite multi attempts to restart.

As of about 5-10 minutes ago, it’s back on again.

Hope you are sorted soon.

Re: No interest and breadboard box has orange light

Gliwmaeden2 — Sun, 05 Jan 2025 15:53:38 GMT

@Ellie53, it may not be the same incident at all. Please don't post on other people's threads.

As previously asked, follow up just on your own.

@GreenTrees1, if you are in the Manchester area you might be affected by a fault that's mentioned behind the highlighted broadband button on Service Status Dashboard:

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

Re: No interest and breadboard box has orange light

Debbie-TalkTalk — Mon, 06 Jan 2025 08:09:16 GMT

Hi @GreenTrees1

I'm sorry for the delay. Are you still experiencing this fault?