topic Re: Broadband losing connection in Broadband

Broadband losing connection

Qwghlm — Sun, 05 Jan 2025 14:51:51 GMT

My broadband is starting to play up again, losing connection that is cured by turning the router off/on.

I'm always worried when I see Openreach playing around in the junction box at the bottom of the road. I swear they swap bad lines over to sort out other peoples connection problems...

It's also rained a lot, which is normally when things go wrong as well.

Landline is also not as clear as it once was.

Re: Broadband losing connection

Qwghlm — Sun, 05 Jan 2025 14:54:43 GMT

Speed is also down to about 38Mb/s when it was in the mid 50's

Re: Broadband losing connection

Ellie53 — Sun, 05 Jan 2025 15:46:39 GMT

My internet went down at midday. My phone was ok though. The router was showing solid orange light even after multi attempts to restart it. As of about 5 minutes ago, it seems to be working again.

Re: Broadband losing connection

Chris-TalkTalk — Mon, 06 Jan 2025 08:51:19 GMT

Hi Qwghlm,

How are you getting on, are you still experiencing problems?

Chris

Re: Broadband losing connection

Chris-TalkTalk — Mon, 06 Jan 2025 08:52:10 GMT

Hi Ellie53,

If you still need assistance can you please start your own thread/topic and well be happy to help

Chris

Re: Broadband losing connection

Qwghlm — Mon, 06 Jan 2025 15:45:31 GMT

Afternoon Chris,

So far today there has been no problems at all, speed is at about 46Mb/s which is down a bit, but is OK.

Maybe Openreach have finished with the junction box?!?!

Regards,

Steve

Re: Broadband losing connection

Anonymous — Tue, 07 Jan 2025 06:44:11 GMT

Morning Steve,

Thanks for the update. We'll check back in with you in a few days to see how the connection compares and if it has remained consistent.

Thanks

Michelle

Re: Broadband losing connection

Anonymous — Fri, 10 Jan 2025 06:42:03 GMT

Morning Steve,

Just checking back in to see how your connection has been over the last few days?

Thanks

Michelle

Re: Broadband losing connection

Qwghlm — Fri, 10 Jan 2025 07:01:36 GMT

Thanks for checking back.

So far it seems to be OK, although download is still slower at around 45Mb/s than the 55 or so I was getting.

Regards,

Steve

Re: Broadband losing connection

Debbie-TalkTalk — Fri, 10 Jan 2025 07:03:15 GMT

Hi Steve

Thanks for your reply. DLM may still continue to increase the speed if the connection remains stable.