topic Re: Upgrade of router in Broadband

Upgrade of router

gerjone58 — Tue, 07 Jan 2025 10:52:41 GMT

Profile updated as requested.

Re: Upgrade of router

KeithFrench — Tue, 07 Jan 2025 11:14:05 GMT

Please can you elaborate on what you require?

Re: Upgrade of router

gerjone58 — Tue, 07 Jan 2025 12:02:01 GMT

A replacement from the old Huawei HG 633 to the Talk Talk wi fi hub.

Re: Upgrade of router

Debbie-TalkTalk — Tue, 07 Jan 2025 12:12:52 GMT

HI @gerjone58

I can send you a replacement router, can I just check, are you experiencing issues with your current router?

Re: Upgrade of router

gerjone58 — Tue, 07 Jan 2025 12:43:08 GMT

Yes -- it constantly drops down to a crawl requiring me to re-start it, as a consequence of this frequently members of my family are unable to connect their devices when only 1 or 2 other devices are connected.

Re: Upgrade of router

Debbie-TalkTalk — Tue, 07 Jan 2025 12:48:47 GMT

Hi @gerjone58

Thanks for your reply. I've ordered the replacement router for you, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks again.

Debbie