topic Re: Slow broadband. stalling in Broadband

Slow broadband. stalling

angiemgee — Tue, 07 Jan 2025 17:34:03 GMT

Since after after Christmas our broadband has come and gone at will and the speed is almost non existent. We’re a two person household only using iPads and iPhones at the same time during the day. The smart tv is also stalling.

Re: Slow broadband. stalling

Divsec — Tue, 07 Jan 2025 17:58:43 GMT

Hi @angiemgee have you tried a 30 minute reboot? Switch off router leave for 30 minutes switch back on?

If you still have one does your telephone line have any noise?

Which router do you have?

Guessing you are connecting by WiFi?

How are devices connected by ethernet?your post has been escalated and you should hear soon. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

Re: Slow broadband. stalling

Debbie-TalkTalk — Wed, 08 Jan 2025 06:49:18 GMT

Hi @angiemgee

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie