topic Re: How do you get a router replaced in Broadband https://community.talktalk.co.uk/t5/Broadband/How-do-you-get-a-router-replaced/m-p/3089849#M876432 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/813686">@Jonsut</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>I'm sorry to hear this.</P> <P>&nbsp;</P> <P>I've ordered you a replacement router, please allow 24-48hrs for this to arrive.</P> <P>&nbsp;</P> <P>Let us know how the connection compares with the replacement router.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>Debbie</P> Thu, 09 Jan 2025 07:25:15 GMT Debbie-TalkTalk 2025-01-09T07:25:15Z How do you get a router replaced https://community.talktalk.co.uk/t5/Broadband/How-do-you-get-a-router-replaced/m-p/3089816#M876423 <P>Hi</P><P>the router keeps failing, have tried the usual reboot, factory reset etc, can’t seem to find out who to contact to get it replaced</P> Wed, 08 Jan 2025 21:15:12 GMT https://community.talktalk.co.uk/t5/Broadband/How-do-you-get-a-router-replaced/m-p/3089816#M876423 Jonsut 2025-01-08T21:15:12Z Re: How do you get a router replaced https://community.talktalk.co.uk/t5/Broadband/How-do-you-get-a-router-replaced/m-p/3089849#M876432 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/813686">@Jonsut</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>I'm sorry to hear this.</P> <P>&nbsp;</P> <P>I've ordered you a replacement router, please allow 24-48hrs for this to arrive.</P> <P>&nbsp;</P> <P>Let us know how the connection compares with the replacement router.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>Debbie</P> Thu, 09 Jan 2025 07:25:15 GMT https://community.talktalk.co.uk/t5/Broadband/How-do-you-get-a-router-replaced/m-p/3089849#M876432 Debbie-TalkTalk 2025-01-09T07:25:15Z Re: How do you get a router replaced https://community.talktalk.co.uk/t5/Broadband/How-do-you-get-a-router-replaced/m-p/3091027#M876622 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/813686">@Jonsut</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Have you received the replacement router?</P> Tue, 14 Jan 2025 08:44:03 GMT https://community.talktalk.co.uk/t5/Broadband/How-do-you-get-a-router-replaced/m-p/3091027#M876622 Debbie-TalkTalk 2025-01-14T08:44:03Z