topic Re: Facebook, X (Twitter), Roblox, Pinterest and other websites all inaccessible between 4:30PM - 7: in Broadband

Facebook, X (Twitter), Roblox, Pinterest and other websites all inaccessible between 4:30PM - 7:00PM

nonotalk — Thu, 09 Jan 2025 17:52:20 GMT

For 3-4 weeks now, everyday (except Sunday) without fail, Facebook, X (Twitter), Roblox, Pinterest and some other websites all become inaccessible between 4:30PM and 7:00PM. This is on all devices that access the router (Phones, tablets, laptops, desktops etc)

What is going on and how can this be solved?

Re: Facebook, X (Twitter), Roblox, Pinterest and other websites all inaccessible between 4:30PM - 7:

fr8ys — Thu, 09 Jan 2025 17:54:02 GMT

Do you have homesafe set to on as disabling sites during certain hours is one of the features?

Re: Facebook, X (Twitter), Roblox, Pinterest and other websites all inaccessible between 4:30PM - 7:

nonotalk — Thu, 09 Jan 2025 17:59:58 GMT

Haven't done that knowingly, where do I find those settings? Inside the router or is it on the talktalk online account settings?

Re: Facebook, X (Twitter), Roblox, Pinterest and other websites all inaccessible between 4:30PM - 7:

fr8ys — Thu, 09 Jan 2025 18:01:11 GMT

https://community.talktalk.co.uk/t5/Articles/How-to-use-HomeSafe/ta-p/2205196

Re: Facebook, X (Twitter), Roblox, Pinterest and other websites all inaccessible between 4:30PM - 7:

nonotalk — Thu, 09 Jan 2025 18:07:59 GMT

No, Homesafe is not on it is disabled (off).

Re: Facebook, X (Twitter), Roblox, Pinterest and other websites all inaccessible between 4:30PM - 7:

nonotalk — Thu, 09 Jan 2025 18:17:33 GMT

I have checked the timings on Homework Safe section and it is disabled (off) However, going into the settings/timings it is between 4:30PM and 7:00PM so these are the times I am being blocked. So am going to enable and change times and see if that works...but it would still mean losing 15minutes access, as 15minutes are the minimum timespan settings.

Re: Facebook, X (Twitter), Roblox, Pinterest and other websites all inaccessible between 4:30PM - 7:

nonotalk — Thu, 09 Jan 2025 18:52:57 GMT

I have enabled and disabled and also changed the timings of Homework Safe, but still has not worked, the sites are still inaccessible. It is like TalkTalk are applying Homework Safe but disabling is not working, and it wasn't enabled in the first place, although the timings were correct... 4:30pm-7:00pm

Re: Facebook, X (Twitter), Roblox, Pinterest and other websites all inaccessible between 4:30PM - 7:

Anonymous — Fri, 10 Jan 2025 07:39:34 GMT

Morning,

I'm sorry to hear this. After you added this and then removed it again did you also power down the router for a full 30 minutes as this will reset the current session?

Michelle