topic Re: TalkTalk cut off my wifi even though I've been paying in Broadband

Resolved

bernardrholtltd — Mon, 13 Jan 2025 13:58:08 GMT

*This has been resolved now*

Re: TalkTalk cut off my wifi even though I've been paying

Gliwmaeden2 — Fri, 10 Jan 2025 16:05:49 GMT

@bernardrholtltd, report this immediately to Talktalk directly:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Forum staff are unlikely to pick this up before Monday now, but if you complete your community forum profile details they will be able to find your account and offer further support after the weekend. You need to go via your avatar, settings....complete Personal Information. SAVE CHANGES.

It's important that this is officially logged now.

Re: TalkTalk cut off my wifi even though I've been paying

bernardrholtltd — Mon, 13 Jan 2025 11:09:55 GMT

Thank you. I have updated my personal information. I have already logged this issue with them on New Years Day and have been talking to them most days since with no solution. I just want to talk to a human on the phone and not be directed to chats where I get the same replies from everyone. No one seems to know what they're doing and it's extremely frustrating.

Re: TalkTalk cut off my wifi even though I've been paying

Gliwmaeden2 — Mon, 13 Jan 2025 16:34:50 GMT

Yes, the phone number is included in that contact information.

Closing this thread new posts. Thanks for marking it resolved.

topic Re: TalkTalk cut off my wifi even though I've been paying in Broadband

*Resolved*

Re: TalkTalk cut off my wifi even though I've been paying

Re: TalkTalk cut off my wifi even though I've been paying

Re: TalkTalk cut off my wifi even though I've been paying

Resolved