topic Re: Problems accessing my Plex Server in Broadband

Problems accessing my Plex Server

Chainsawcharlie — Sat, 18 Jan 2025 19:19:42 GMT

Hi, Ive spent the best part of a day trying to configure my plex media server on a nas drive connected to my pc to be accessable outside my home netwoork using cellular data on my phone

Not being a fan of upnp vulnerabilities I manually set up port forwarding on my talk talk sagem router to forward port 32400.

If I go into settings on my plex media server it disables remote access, making nothing in Plex visible over a remote network.

Things Ive tried:

I have reset router to factory settings

Reinstalled Plex

checked all permisions in plex

disabled firwalls

all to no avail

Then after googling I have discovered that talk talk use CGNAT in order to allow multiple users to share ip addresses.

This I am told is whats causing the problem.

Solutions seem to be request static IP.

Any thoughts please guys

Re: Problems accessing my Plex Server

Divsec — Sun, 19 Jan 2025 09:12:18 GMT

Hi @Chainsawcharlie and the one thing T T will not supply is a static IP.

Your post has been escalated.

Re: Problems accessing my Plex Server

Chainsawcharlie — Sun, 19 Jan 2025 12:23:38 GMT

@Divsec

Thanks mate

Yeah. As I suspected

Cheers

Re: Problems accessing my Plex Server

Chris-TalkTalk — Mon, 20 Jan 2025 09:14:58 GMT

Hi Chainsawcharlie,

How are you getting on, are you still experiencing problems configuring the media server? As Divsec has said, we don't supply static IP addresses

Chris