topic Re: WiFi goes down at midnight in Broadband

WiFi goes down at midnight

Bconsta — Mon, 20 Jan 2025 00:19:46 GMT

Hi, I have checked home safe and nothing there about it. It’s happened every day for weeks

Re: WiFi goes down at midnight

ferguson — Mon, 20 Jan 2025 00:26:55 GMT

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Re: WiFi goes down at midnight

Chris-TalkTalk — Mon, 20 Jan 2025 13:03:44 GMT

Hi Bconsta,

Does it reconnect again without you having to do anything? How long is it down for?

Does the light change on your router when the connection drops

Chris

Re: WiFi goes down at midnight

Bconsta — Mon, 20 Jan 2025 13:15:07 GMT

Hi,

It reconnects at some point in the night I assume, as it’s back on by the next morning. I work past midnight some nights and so need the WiFi to work then.

No, the colour on the router remains solid white

Re: WiFi goes down at midnight

Chris-TalkTalk — Mon, 20 Jan 2025 14:46:19 GMT

Thanks. So do you just get get a message saying no internet connection or something like that?

Chris

Re: WiFi goes down at midnight

Bconsta — Mon, 20 Jan 2025 14:48:25 GMT

Hi, no, it just stops loading anything on the internet even though it says connected

Re: WiFi goes down at midnight

Debbie-TalkTalk — Tue, 21 Jan 2025 07:00:17 GMT

Hi Bconsta

When you checked the HomeSafe settings, did it show if KidsSafe or Homework time was switched on?