topic Router in Broadband

Router

JohnDutton — Wed, 29 Jan 2025 18:18:35 GMT

Have been upgraded to full fibre via City Fibre, how do I dispose of previous router ?

Re: Router

Gliwmaeden2 — Wed, 29 Jan 2025 22:27:30 GMT

Staff can send you a prepaid returns bag, @JohnDutton, but you need to complete your community forum profile details for them to identify your account.

Go via your avatar; settings; add your Talktalk phone number or account number in Personal Information. Scroll down to find the SAVE CHANGES button.

Staff reply during the day, Monday to Friday.

Re: Router

Debbie-TalkTalk — Thu, 30 Jan 2025 06:51:35 GMT

Hi @JohnDutton

Please can you add your name and TalkTalk account number to your Community Profile, I can then send you a returns bag.

Thanks

Debbie