topic Re: New router request in Broadband

New router request

Hamodah — Tue, 21 Jan 2025 14:27:57 GMT

Hello TalkTalk CS

I have the same problem, I need a new router the current one is not working properly It is has been with me since I have joined you 5 years ago. Please help.

Kind regards

Re: New router request

Hamodah — Tue, 21 Jan 2025 14:29:01 GMT

Also, I have renewed my contract another 2 years yesterday.

Re: New router request

Hamodah — Tue, 21 Jan 2025 14:29:52 GMT

Also, is it going to cost me anything to get a new router please?

Re: New router request

Karl-TalkTalk — Tue, 21 Jan 2025 15:01:52 GMT

Can you please update your Community Profile to include your

Name
TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Do not post any personal information, account numbers or phone numbers publicly.

Thanks

Karl

Re: New router request

Hamodah — Wed, 05 Feb 2025 10:03:58 GMT

Thank you, karl. I have just updated my profile as requested.

Re: New router request

Karl-TalkTalk — Wed, 05 Feb 2025 10:07:10 GMT

I'll get a new router out to you.

Thanks

Karl.