topic Re: Move cable and master socket in Broadband

Move cable and master socket

Aeclegend1984 — Sun, 16 Feb 2025 17:04:17 GMT

Hi,

I am due to start some renovation work and need to move the cabling and master socket from the top of an internal wall to the bottom.

I can’t find a way to request this so have added a post here instead.

Please can you let me know how to proceed?

Many Thanks

Re: Move cable and master socket

Divsec — Sun, 16 Feb 2025 17:44:32 GMT

Hi @Aeclegend1984 https://community.talktalk.co.uk/t5/Articles/Your-guide-to-main-phone-sockets/ta-p/2205432 in the middle of this article is hidden the answer to your question, sadly it is not a "cheap" job.

Re: Move cable and master socket

Anonymous — Mon, 17 Feb 2025 07:51:45 GMT

Morning,

This is classed as a Low Volume Request (LVR) which would be chargeable. Openreach engineers can also install and replace main phone sockets if requested. This is chargeable at £128.40. Please let us know if you'd like to go ahead with this.

Thanks

Michelle