topic Re: Returning router in Broadband

Returning router

Robbbbb — Fri, 14 Feb 2025 20:10:46 GMT

When I closed my account four months ago I was told I would be sent a router return bag. Nothing has arrived. Can I now dispose of the router or do Talktalk still want it back?

Re: Returning router

Gliwmaeden2 — Fri, 14 Feb 2025 23:44:59 GMT

https://community.talktalk.co.uk/t5/Articles/Returning-your-TalkTalk-equipment/ta-p/2348381

The above article lists the items which Talktalk currently recycles and it is probably best to return other equipment anyway.

It's easy enough for forum staff to send out a bag, but they won't be back on here before Monday, @Robbbbb.

Make sure that you have completed your community forum profile details for them to identify your account.

Go via your avatar; settings; add your Talktalk phone number or account number in Personal Information. Scroll down further to find the SAVE CHANGES button.

Re: Returning router

Arne-TalkTalk — Mon, 17 Feb 2025 13:36:58 GMT

I will order a returns bag for you.