https://community.talktalk.co.uk/t5/Broadband/Internet-not-working-from-31-01-25/m-p/3098937#M878043 <P>Almost 4 weeks with no internet and no resolution time given. The help centre is worse than useless couldn't even get my postcode after 5 attempts. How do I raise a complaint?</P><P>&nbsp;</P> Wed, 19 Feb 2025 09:09:57 GMT Monday-again 2025-02-19T09:09:57Z https://community.talktalk.co.uk/t5/Broadband/Internet-not-working-from-31-01-25/m-p/3098937#M878043 <P>Almost 4 weeks with no internet and no resolution time given. The help centre is worse than useless couldn't even get my postcode after 5 attempts. How do I raise a complaint?</P><P>&nbsp;</P> Wed, 19 Feb 2025 09:09:57 GMT https://community.talktalk.co.uk/t5/Broadband/Internet-not-working-from-31-01-25/m-p/3098937#M878043 Monday-again 2025-02-19T09:09:57Z https://community.talktalk.co.uk/t5/Broadband/Internet-not-working-from-31-01-25/m-p/3098941#M878044 <P>Hi Monday-again,</P> <P>&nbsp;</P> <P>Can you please update your <A href="https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info" target="_blank">community profile</A> to include your:</P> <P>&nbsp;</P> <UL> <LI>Name</LI> <LI>Telephone number</LI> <LI>Alternative contact number</LI> </UL> <P>We'll then look into this further.&nbsp;<STRONG>Please do not post this information on this thread.</STRONG>&nbsp;Once you've updated your profile please post in your topic to confirm it's updated.</P> <P>&nbsp;</P> <P>Please also see <A href="https://community.talktalk.co.uk/t5/Articles/Raising-a-complaint/ta-p/2204670" target="_blank">Raising a complaint - TalkTalk Help &amp; Support</A></P> <P>&nbsp;</P> <P>Thanks</P> Wed, 19 Feb 2025 09:13:13 GMT https://community.talktalk.co.uk/t5/Broadband/Internet-not-working-from-31-01-25/m-p/3098941#M878044 Chris-TalkTalk 2025-02-19T09:13:13Z