topic Re: Unpaid bill in Broadband

Unpaid bill

Callie4 — Sun, 23 Feb 2025 15:52:44 GMT

I left TalkTalk on 22nd Jan after appalling service, a refusal to fix my wifi and complaints. During one complaints discussion I was told my bill was cleared up to my date of leaving and TalkTalk wrote off the second half of the month and I received a refund on an overpayment. I am now being chased for £25.96 outstanding. Please delete this erroneous amount i was told was cleared, and close my account.

Thankyou

Ref: FREMD/C-20250205-4919

Re: Unpaid bill

Divsec — Mon, 24 Feb 2025 09:57:40 GMT

Hi @Callie4 your post has been escalated you should hear soon

Re: Unpaid bill

Arne-TalkTalk — Mon, 24 Feb 2025 13:04:57 GMT

Hi Callie4

I can see that the balance has now been cleared

Regards