topic Cancel contract in Broadband

Cancel contract

Lavinia3 — Thu, 27 Feb 2025 17:44:03 GMT

My tenant has been placed in prison and the internet is no longer required with immediate effect -

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Divsec — Thu, 27 Feb 2025 17:30:51 GMT

Hi @Lavinia3 are you or your tenant the account holder?

Either way you will need to contact TT by phone on 0345 172 0088

Gliwmaeden2 — Thu, 27 Feb 2025 17:49:57 GMT

@Lavinia3, please never put any sort of personal details in the public thread.

Anything like that can be added in Private Notes, at the end of Personal Information, and SAVE CHANGES.

The account holder's details should show the relevant Talktalk phone number or account number, in Personal Information.

The area is accessed via your avatar, settings etc.

Particularly in these circumstances, you are advertising the fact that the tenant is not living there, so an empty house could now be vulnerable.

At all times, avoid posting that sort of information as these forums otherwise become a great place for scammers to harvest information.

Arne-TalkTalk — Mon, 03 Mar 2025 11:50:20 GMT

Hi Lavinia3

Call the loyalty team on 03451720088 The will be able to help

Sorry for any inconvenience caused