topic Need this external box relocated in Broadband

Need this external box relocated

fiwils — Sat, 08 Mar 2025 15:11:29 GMT

Re: Need this external box relocated

Gliwmaeden2 — Sat, 08 Mar 2025 21:24:11 GMT

There's a charge which staff can confirm, and organise the work for you, @fiwils.

Please complete your community forum profile details [go via your avatar; settings; ....Personal Information. SAVE CHANGES.]

Staff will respond after the weekend.

Re: Need this external box relocated

ferguson — Sat, 08 Mar 2025 18:05:47 GMT

@fiwils

May I ask why? it looks like a standard Openreach fibre installation, was the location not discussed with you at the time? Or have you taken over the property subsequently.

Re: Need this external box relocated

Karl-TalkTalk — Mon, 10 Mar 2025 11:29:33 GMT

Openreach will charge £128 for the relocation of the line. If the cable feed is ran underground, it will also depend on where the line is fed from, and if it is feasible to reroute another way. none of which can be guaranteed if this is booked for you as this is solely at the discretion of Openreach.

Thanks

Karl.