topic Re: New routet in Broadband

New routet

Niknak55 — Wed, 05 Mar 2025 07:41:13 GMT

I've had an email about my router no longer being supported for security or firnware updates

What are the next steps as i 'm concerned about my security

Debbie-TalkTalk — Wed, 05 Mar 2025 07:54:42 GMT

I can send you a new router.

Please can you add your name and TalkTalk landline number to your Community Profile.

Thanks

Debbie

Niknak55 — Wed, 05 Mar 2025 09:18:59 GMT

Hi Debbie

Info added

Look forward to receiving new router

Debbie-TalkTalk — Wed, 05 Mar 2025 10:16:23 GMT

Thanks for updating your Community Profile.

The router is on its way, please allow 24-48hrs for this to arrive.

Debbie 🙂

Debbie-TalkTalk — Tue, 11 Mar 2025 09:13:12 GMT

Have you received the router?

Niknak55 — Tue, 11 Mar 2025 13:00:03 GMT

Hi Debbie

yes thank you and all connected - everything is much quicker.

Old one has been returned

Thank you for all your help

Nicky

Debbie-TalkTalk — Tue, 11 Mar 2025 13:06:14 GMT

That's great news, thanks for letting us know 🙂

Debbie