topic Unfair in Broadband

Unfair

Peedoff4 — Fri, 14 Mar 2025 11:45:46 GMT

My last supplier sold my contract to talktalk and now my monthly bill has increased by a lot...

When I spoke to the rude talky talky woman she kept talking over me.

I have now had to agree to a contract with talktalk as I was getting nowhere on the phone.

And yes, I can be difficult.

Divsec — Fri, 14 Mar 2025 12:34:49 GMT

Hi @Peedoff4 were you talking to the retentions department on 03451720088?

I've always found them very helpful.

Also if you are at the end of your contract you are able to switch without penalty.

Arne-TalkTalk — Mon, 17 Mar 2025 12:31:18 GMT

Hi Peedoff4

Sorry you are unhappy.

It looks like you have now renewed your contract.

Thanks for staying.

Divsec — Mon, 17 Mar 2025 12:34:22 GMT

Hi @Peedoff4 good news from Arne, did you talk to the retentions team, and even more important, did you get a good price.