topic Re: Intermittent connection with iPhone in Broadband

Intermittent connection with iPhone

iPhone — Sun, 16 Mar 2025 03:42:03 GMT

I’ve been experiencing intermittent connection on my iPhone 7. It’s been ongoing for a couple of months but these last few weeks it’s constant.
It’s been checked and was told it’s because device is old, but that is happening also for my iPhone 13.
what I don’t understand is ‘do I need to change phone to get WiFi connection?’

I believe it’s something to do with the router but they say it’s not. Yet it is quite an old Talktalk router.
All lights on router are green and flashing yet no devices connect.
Please can anybody help? Thanks

Re: Intermittent connection with iPhone

Gliwmaeden2 — Sun, 16 Mar 2025 07:16:49 GMT

Which specific router have you got, @iPhone?

There have been occasions where iphones have problems connecting to the wifi.

Staff will be back on here after the weekend. Make sure that you have completed your community forum profile details for Talktalk staff to identify your account, @iPhone.

Go via your avatar; settings; add your Talktalk phone number or account number in Personal Information. SAVE CHANGES.

Re: Intermittent connection with iPhone

Debbie-TalkTalk — Mon, 17 Mar 2025 07:26:21 GMT

Hi @iPhone

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

Thanks

Debbie