topic Re: Return router bag required in Broadband

Return router bag required

Abiyoyo — Wed, 19 Mar 2025 11:09:43 GMT

Hello,

Next week I will leave UK and terminate my TalkTalk contract, but for the moment I did not receive the prepaid postage bag to return the broadband router. When I suppose to receive it?

Re: Return router bag required

Karl-TalkTalk — Wed, 19 Mar 2025 11:10:54 GMT

Can you please update your Community Profile to include your

Name
TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Do not post any personal information, account numbers or phone numbers publicly.

Thanks

Karl

Re: Return router bag required

Abiyoyo — Wed, 19 Mar 2025 11:14:46 GMT

My details have been updated

Re: Return router bag required

Karl-TalkTalk — Wed, 19 Mar 2025 11:24:35 GMT

Just in case the returns bag does not arrive, I've sent you a returns bag from here.

Karl.

Re: Return router bag required

Abiyoyo — Wed, 19 Mar 2025 11:44:29 GMT

Hi,

I have just received this email

Hi Jorge,

Great news! We've made all the changes you asked for. Scroll down for a quick

Sorry, but I did not asked that, only a return bag

Re: Return router bag required

Karl-TalkTalk — Wed, 19 Mar 2025 11:45:56 GMT

You can ignore this email, no changes have been made, only a returns bag dispatched.

Karl.