topic Re: No confirmation for engineer in Broadband

No confirmation for engineer

Zoem204949 — Mon, 24 Mar 2025 20:07:17 GMT

I have an engineer booked but one agent told me it was the 25th another told me it was the 26th, I have received no conformation and now I’m worried in case I miss the appointment.

Re: No confirmation for engineer

Gliwmaeden2 — Mon, 24 Mar 2025 21:29:16 GMT

It's too late in the day to check this with forum staff, let alone the phone support or Live Chat, @Zoem204949.

Check back before 8am - staff may have caught up with your thread. If not, you'll need to contact Talktalk directly yourself on 03451 720088 or Chat.

Check opening hours on here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

For forum staff support, make sure that you have completed your community forum profile details: go via your avatar; settings. Add your Talktalk phone number or account number in Personal Information. SAVE CHANGES.

Re: No confirmation for engineer

Debbie-TalkTalk — Tue, 25 Mar 2025 07:36:53 GMT

Hi @Zoem204949

Apologies for the delay.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then check this for you.

Thanks

Re: No confirmation for engineer

Debbie-TalkTalk — Wed, 26 Mar 2025 09:28:41 GMT

Hi @Zoem204949

Do you still need help with this?