topic Re: My internets down in Broadband

My internets down

Antoine33 — Thu, 27 Mar 2025 09:08:05 GMT

Constant flashing red light on router turned off multiple times been like this for two days no internet connection

Debbie-TalkTalk — Thu, 27 Mar 2025 09:13:04 GMT

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Antoine33 — Thu, 27 Mar 2025 09:25:56 GMT

Amended profile

Debbie-TalkTalk — Thu, 27 Mar 2025 09:35:31 GMT

Thank you.

The line test has detected a potential line fault so I have escalated this straight over to Openreach to be investigated by a line engineer.

I will check on this later this afternoon for additional updates from Openreach.

Debbie-TalkTalk — Thu, 27 Mar 2025 13:39:46 GMT

This fault is still with Openreach, there are no additional updates at the moment.

We will continue to monitor for further updates.

Thanks

Chris-TalkTalk — Mon, 31 Mar 2025 07:57:37 GMT

Hi Antoine33,

Openreach have now cleared and closed the fault, is everything OK at your end?

Chris