topic Re: Solid red light on ont in Broadband

Solid red light on ont

Myrubydg25 — Mon, 31 Mar 2025 11:30:05 GMT

Carnt contact team as blue button not working

Re: Solid red light on ont

sabelo-TT — Mon, 31 Mar 2025 11:34:47 GMT

Hi Myrubydg25

We have responded to you privately. Please refer to your private message.

Thanks.

Re: Solid red light on ont

Myrubydg25 — Mon, 31 Mar 2025 16:27:53 GMT

The blue button or bar to click on does not work so how do you contact. I've just been given the run around and getting nowhere. Someone needs to call me and let's get something done

Not happy customer.

Re: Solid red light on ont

Myrubydg25 — Mon, 31 Mar 2025 16:37:18 GMT

The original fault was Los light lit onthe ont box. After checking i was told to contact the team by clicking below which was a blue bar/ button which doesn't work .I've tried multiple times. Cannot get through to anyone at talktalk to speak to. It's totally out of order. I'm fuming to say the least.

Re: Solid red light on ont

Myrubydg25 — Mon, 31 Mar 2025 16:43:53 GMT

What else can I say . You have as much details as I have. I've gone through all the procedures. The problem here is you cannot speak to anyone. You are just given the run around. It just needs someone to get back to me and say we are going to send an engineer to fix it ASAP. I'm stressed out and annoyed.

Re: Solid red light on ont

ferguson — Mon, 31 Mar 2025 16:52:22 GMT

Did you receive and respond to the private message @sabelo-TT mentioned earlier?