topic Re: Leaving TalkTalk in Broadband

Leaving TalkTalk

Riman2021 — Fri, 04 Apr 2025 19:16:49 GMT

Why do they make it so hard to leave them? Because their service is rotten and substandard, and they want to make money out of their customers!

It's like holding people to ransom without an easy option to escape! 😞

I'm not in love with TalkTalk, and I'm hating them more and more.

Re: Leaving TalkTalk

Gliwmaeden2 — Fri, 04 Apr 2025 19:33:26 GMT

@Riman2021, you either do a One Touch Switch [but still check that TT knows about it] or you walk away with 30 days' notice, best done by phoning 03451 720088.

It's the Loyalty Team that you need to speak to.

If you use Chat, you need to catch a phone call back as only the phone team are authorised to process the cancellation.

See further details here:

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

All forum staff can do is check that a cancellation has been processed and is going through. They won't be back on here before Monday.

Re: Leaving TalkTalk

ferguson — Fri, 04 Apr 2025 19:43:37 GMT

@Riman2021

You have posted in the Broadband section, do you have a particular issue that you would like help with?

Re: Leaving TalkTalk

Arne-TalkTalk — Mon, 07 Apr 2025 07:58:47 GMT

Hi Riman2021

Call the loyalty team on 03451720088 They will be able to help

Sorry for any inconvenience caused