topic Re: Broadband Useage in Broadband

Broadband Useage

morsenet — Wed, 26 Jun 2024 12:08:16 GMT

Can anyone tell me how to display my brodband data useage per month? I know I have unlimited data but would like to know how much I use. There are a few suggestions in search returns but they do not match the current Talktalk.

Re: Broadband Useage

Anonymous — Wed, 26 Jun 2024 12:11:49 GMT

Hello,

Thanks for your post. You can view your wifi usage if you log into your My Account and then use My Connection.

Thanks

Michelle

Re: Broadband Useage

Billx — Fri, 28 Jun 2024 12:06:02 GMT

Surely, getting the usage, doesn't mean just WIFI usage only, but WIFI + Ethernet usage. Please get this right. When Ethernet connected devices and WIFI-connected devices send or receive data, it all goes to TalkTalk through the one same route, and they are not distinguishable.

I just tested your link to get my usage, through 'My connection, and it returns,

'You’ve not used any data'

(I have certainly used quite a bit of data.)

Then underneath that, there is a whole page, of why it might be, and what troubleshooting the customer might do.

Now I don't have a day free to do all that troubleshooting, as I fruitlessly tried to do, on similar topics under 'My connection' before.

I assume this might apply to the OP as well.

Bill

Re: Broadband Useage

Debbie-TalkTalk — Fri, 28 Jun 2024 12:08:23 GMT

Hi @Billx

I think yours may not be showing due to WIFI optimisation (being switched off)

Re: Broadband Useage

Billx — Fri, 28 Jun 2024 12:23:48 GMT

Well, that's a very good thing then, @Debbie-TalkTalk

I certainly would not trade finding my usage, with turning on WIFI optimisation.

All the better.

Further, it implies that by having WIFI optimisation turned on, then TalkTalk become unnecessarily intrusive.

Besides, why does TalkTalk have to look in my router, to work out what my usage is?

Bill

Re: Broadband Useage

Willowmillie — Tue, 22 Apr 2025 16:09:47 GMT

Hi im trying to check my previous months data useage before I think about renewal of contract?

Re: Broadband Useage

Gliwmaeden2 — Tue, 22 Apr 2025 17:33:00 GMT

It shouldn't have any relevance unless you want to switch to a mobile data substitute instead of broadband, @Willowmillie.

If you need support, please start your own thread.

Return to the message board and click on start a topic.