topic Re: Router Power Adapter in Broadband

Router Power Adapter

Chelseaxx7 — Fri, 02 May 2025 07:55:42 GMT

Hello,

I had been losing connection for a few weeks a couple of times a day wondering what the problem was went to look at my internet cables and plugs last night and the cable was worn and coming away from the plug and when i moved it , it was sparking , multiple times i am trying to ask for a replacement and seem to be getting no where on chat , does anyone no where i can buy a new one ? what it was like plugged in .after i tried turning the wire snapped off

Re: Router Power Adapter

sabelo-TT — Fri, 02 May 2025 07:59:49 GMT

A very good morning to you @Chelseaxx7, and thank you for bringing this to our attention.

I will be able to further assist you with this however, could you please update your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

Re: Router Power Adapter

Chelseaxx7 — Fri, 02 May 2025 08:05:31 GMT

Morning , Thankyou for your quick reply , I have just updated my details now .

Re: Router Power Adapter

sabelo-TT — Fri, 02 May 2025 08:24:01 GMT

Not a problem @Chelseaxx7. I've just pop over a private message with this. Kindly check on it for me please. 🙂