topic home address in Broadband

home address

Conor16 — Tue, 06 May 2025 12:55:01 GMT

My address is incorrect on my correspondences I receive in the post. Can this please be corrected to the address that follows below as my neighbour is receiving my letters and please also remove the London before Derry.

is XXXXXXX REMOVED FOR SECURITY REASONS

Regards

Conor Murray

Re: home address

sabelo-TT — Tue, 06 May 2025 09:27:36 GMT

A very good morning to you @Conor16, thank you for making us aware of this matter as I do apologise for any difficulties that this may have caused to you.

Before further proceedings, could you please update your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

Thanks.

Re: home address

Gliwmaeden2 — Tue, 06 May 2025 12:57:55 GMT

@sabelo-TT, the customer's details should never remain displayed on the public forum.

@Conor16, I have removed your address from public view.

Please add it in the Private Notes section of Personal Information. Go via your avatar; settings; add your Talktalk phone number or account number in Personal Information and scroll down to find Private Notes, for the full correct address. SAVE CHANGES.

Re: home address

kanya-TT — Thu, 08 May 2025 08:46:52 GMT

Noted @Gliwmaeden2. Can we continue assisting you @Conor16 with the correspondence issue?

Kanya