topic Re: Switchover in Broadband

Switchover

Robjmeredith — Thu, 08 May 2025 11:14:30 GMT

My switchover is tomorrow

hub should be here today but on royal mail tracker says it is not arriving until tomorrow pm

engineer is coming tomorrow am

dont need a drama so will it still happen

need continuity of broadband

Re: Switchover

Mandisa-TT — Thu, 08 May 2025 12:44:26 GMT

Hi @Robjmeredith

I understand your concerns installation for Fibre 65 does not require an engineer to enter your home, they will activate your line on the exchange, when the equipment gets delivered on the afternoon, you can just plug it in and connect. If you have any concerns or having issue with connecting, you can just get back to us and we will be able to assist you further.