topic Re: Please disable wifi optimization in Broadband

Please disable wifi optimization

Mechismo — Fri, 09 May 2025 16:29:49 GMT

Please disable wifi optimization - I cannot manually select a channel on my new replacement router. thanks

Re: Please disable wifi optimization

siphosethu-TT — Fri, 09 May 2025 16:40:07 GMT

Here's a few steps on how to do it. 😇

1. Open a web browser and type your router’s IP address into the address bar.

2. Enter your router’s username and password.

3. Open Wireless Settings in your router.

4. Choose your Wi-Fi frequency band.

5. Click Channels to change your Wi-Fi channel.

6. Make sure to hit save and apply

Re: Please disable wifi optimization

siphosethu-TT — Fri, 09 May 2025 16:43:54 GMT

Hope this will help. Thanks

Settings > Wi-Fi > Advanced and uncheck Wi-Fi optimization.

Re: Please disable wifi optimization

Mechismo — Fri, 09 May 2025 16:45:03 GMT

Hi thanks but it just resets 10 minutes later to "optimise" which does the opposite. I had an update on my old router that prevented this.

Re: Please disable wifi optimization

Mechismo — Fri, 09 May 2025 16:51:32 GMT

No such setting on my router

Re: Please disable wifi optimization

Gliwmaeden2 — Sat, 10 May 2025 01:01:51 GMT

@Mechismo, it is not possible to switch off WiFi optimisation. Since you last had this issue Talktalk has changed its policy, claiming that it affects aspects of service. Just can't be done any more.

If @KeithFrench has time, he may be able to advise you as to how to get the best from your wifi.

Re: Please disable wifi optimization

KeithFrench — Sat, 10 May 2025 07:34:14 GMT

Hi @Mechismo

Slow speed, intermittent dropouts, breaks in the signal or no signal on some or all devices or no internet access might be caused by Wi-Fi interference from other local networks, which can also lead to a permanent reduction in speed. No ISP can be responsible for your local environment, this is mainly a byproduct of the popularity of Wi-Fi.

Generally speaking, the 2.4GHz band suffers a lot more from interference than the much faster 5GHz band, but the 2.4GHz one can sometimes have a better range, but this all depends on your local area.

In other words, I offer a free, impartial analysis of your Wi-Fi network and will try to help you optimise your Wi-Fi connection. The next stage involves sending out a guide to help you get me some important diagnostic results so that I can analyse them for you and recommend changes to your router configuration to solve them.

I only send this out to people who request it.

The information below is provided by TalkTalk. For confirmation, please contact @Lorrainef.

KeithFrench is one of our valued Community Stars and can help with a range of issues related to wireless and networking. At times, he may ask you to send him test results via a Private Message to help analyse/diagnose an issue. Although Keith does not work for TalkTalk, he very kindly shares his time and knowledge to help others.

If you need further help or if we need to take any details such as personal information about your account like phone numbers, account numbers, etc, one of the TalkTalk team will jump in and help out.

Re: Please disable wifi optimization

Philile-TT — Mon, 12 May 2025 07:27:38 GMT

Hi there @Mechismo just checking if the issue has been resolved after @KeithFrench has advised?