topic Why are tinyworld e-mails being rejected for policy reasons (550 5.7.1 )? in Broadband

Why are tinyworld e-mails being rejected for policy reasons (550 5.7.1 )?

Graham1057 — Mon, 12 May 2025 09:10:16 GMT

We have been having troubles - usually once a month - with tinyworld e-mails not sending for one reason or another. Today it seems to be for a different reason.

What is this reason, what does it mean and why aren't TalkTalk on top of this situation? It has been going on for too long.

Each time I make a complaint, by the time they get back to me the problem as been solved.

And suggestions as to what we do know?

Re: Why are tinyworld e-mails being rejected for policy reasons (550 5.7.1 )?

KeithFrench — Mon, 12 May 2025 10:48:00 GMT

I'll escalate this for you now. It is a known problem that is in hand.

Re: Why are tinyworld e-mails being rejected for policy reasons (550 5.7.1 )?

angelique-TT — Mon, 12 May 2025 13:03:09 GMT

We're really sorry that you are experiencing this, we are currently collecting all the information regarding this issue and are passing it over to our email team who will look into the cause of it. Once we have an update we will post it here on community, thanks