topic Re: so hard to contacr talktalk in Broadband

so hard to contacr talktalk

guilli — Sat, 17 May 2025 11:36:49 GMT

i am having problems getting messages you are offline i have to go botom right and turn on wl-fi and re connect,i f i change to another programme it happens again you are offline and i have to click on wi-fi again to re connect the white light on my router stays white,it seems help is structred to stop us getting in contact,please advise

Re: so hard to contacr talktalk

fr8ys — Sat, 17 May 2025 11:55:05 GMT

This forum operates normal weekday opening hours.

You can phone or use chat now.

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Or if you wish to chat online, there is a link on this page together with details of opening hours

https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529

Or if you wish to wait and have staff here look into your issue, please expand upon your issue by confirming the device you are having issues with, if other devices are connecting to WiFi ok, and how you get your emails, i.e. via the web or a third party client like outlook or thunderbird (I've assumed getting messages is related to email, but if error messages are there any codes or diagnostics recommended and you have followed)

Please let us know how you wish to receive help and the outcome if via phone or chat

Thank you

Re: so hard to contacr talktalk

siphosethu-TT — Mon, 19 May 2025 07:19:01 GMT

Hi there @guilli, please confirm if you are still having any issues with your services. Thanks