https://community.talktalk.co.uk/t5/Broadband/broadband-dropping-out-for-over-10min-periods/m-p/3115930#M880796 <P>Please can you elaborate by answering these few questions:-</P> <P><BR />1. What make/model of router do you have (if this is a TalkTalk router, these details will be on a label on the rear or underside of it)?<BR />2. What package are you on?<BR />3. What is the exact status of the lights on the front of the router when this happens?<BR />4. If you have any wired connections, are they affected in the same way as wireless ones?</P> Sat, 21 Jun 2025 11:53:12 GMT KeithFrench 2025-06-21T11:53:12Z https://community.talktalk.co.uk/t5/Broadband/broadband-dropping-out-for-over-10min-periods/m-p/3115926#M880795 <P>Just seen other people having same issues. I live in Canterbury Area and this has been happening nearly every day for the last 2 weeks at least. It usually restores itself after 10 to 40 minutes.</P> Sat, 21 Jun 2025 11:10:35 GMT https://community.talktalk.co.uk/t5/Broadband/broadband-dropping-out-for-over-10min-periods/m-p/3115926#M880795 RoyKR 2025-06-21T11:10:35Z https://community.talktalk.co.uk/t5/Broadband/broadband-dropping-out-for-over-10min-periods/m-p/3115930#M880796 <P>Please can you elaborate by answering these few questions:-</P> <P><BR />1. What make/model of router do you have (if this is a TalkTalk router, these details will be on a label on the rear or underside of it)?<BR />2. What package are you on?<BR />3. What is the exact status of the lights on the front of the router when this happens?<BR />4. If you have any wired connections, are they affected in the same way as wireless ones?</P> Sat, 21 Jun 2025 11:53:12 GMT https://community.talktalk.co.uk/t5/Broadband/broadband-dropping-out-for-over-10min-periods/m-p/3115930#M880796 KeithFrench 2025-06-21T11:53:12Z https://community.talktalk.co.uk/t5/Broadband/broadband-dropping-out-for-over-10min-periods/m-p/3116032#M880806 <P>Thank you so much <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/101273">@KeithFrench</a></SPAN> for stepping in.&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>-Fez.&nbsp;</P> Mon, 23 Jun 2025 07:17:19 GMT https://community.talktalk.co.uk/t5/Broadband/broadband-dropping-out-for-over-10min-periods/m-p/3116032#M880806 nomfezeko-TT 2025-06-23T07:17:19Z https://community.talktalk.co.uk/t5/Broadband/broadband-dropping-out-for-over-10min-periods/m-p/3116059#M880808 <P>You're welcome, Fez. I am just waiting for more information from the customer.</P> Mon, 23 Jun 2025 08:33:04 GMT https://community.talktalk.co.uk/t5/Broadband/broadband-dropping-out-for-over-10min-periods/m-p/3116059#M880808 KeithFrench 2025-06-23T08:33:04Z