topic Re: Router admin password lost in Broadband

Router admin password lost

Gavin23 — Thu, 17 Jul 2025 20:09:16 GMT

I did have it written down (in coded form, naturally!) but it's been lost. I know that I'll have to factory reset the router, realistically. I made various changes to the router settings, SSID etc. so will have to do that again.

My question: once I'm back online, will TT automatically update the router & does that happen straight away?

My router: Sagemcom Fast 5364-3 T8

Re: Router admin password lost

fr8ys — Thu, 17 Jul 2025 20:13:31 GMT

Updates are automatic if there are any.

A factory reset may or may not pull these through.

An update will not restore your personal settings for you so you will have to do them again.

Re: Router admin password lost

Gavin23 — Fri, 18 Jul 2025 11:12:57 GMT

Thank you. I know I'll have to change my settings again, but it's really any firmware updates - I'll have to note the version & see if anything changes. In my memory (or, imagination) I'm sure there was one.

Re: Router admin password lost

Mandisa-TT — Fri, 18 Jul 2025 11:34:20 GMT

After you reset your TalkTalk router and reconnect it, it should automatically check for and apply any available firmware updates. If you want to keep track of the firmware version, you can note it down before the reset and then check it again after the router has reconnected to see if there have been any changes. Let us know if you encounter any issue.