topic Re: Why is TalkTalk website so bad? in Broadband

Why is TalkTalk website so bad?

kriss0505 — Mon, 21 Jul 2025 11:13:50 GMT

Almost every time I'm on the website, a page either doesn’t load (just shows a blank screen with or without a loading spinner), or redirects me to a non-existent page. Like currently I would like to view details about upcoming fibre installation appointment, or check the status of equipment delivery, but I'm just not able to since nothing loads!

This has been going on for quite a while now — it’s not a one-off problem. It’s really frustrating when you're trying to manage your services and the site simply doesn’t work.

Is anyone at TalkTalk aware of this ongoing issue, and is there any plan to resolve it?

not found

Some pages keep loading

Other are just blank

Re: Why is TalkTalk website so bad?

sabelo-TT — Mon, 21 Jul 2025 11:30:43 GMT

@kriss0505, how about you get in touch with our Loyalty department using 0345 172 0088 Monday - Friday 9am - 7pm ; Saturday - 9am - 6pm ; Sunday - Closed as our dedicated team will further check on everything for you on your local area and provide you with all information you would require. 🙂

Re: Why is TalkTalk website so bad?

Australiaboy — Fri, 25 Jul 2025 18:11:34 GMT

I am sure they must be aware you can always phone instead

Re: Why is TalkTalk website so bad?

Judithw62 — Fri, 25 Jul 2025 21:36:34 GMT

Sorry to say this but trying to get someone to talk to is even worse