topic Re: Password problems in Broadband

Password problems

Jangibson100 — Wed, 23 Jul 2025 20:06:08 GMT

Got a new router today , won't accept password, live chat said to access router settings but again won't accept WiFi password

Re: Password problems

fr8ys — Thu, 24 Jul 2025 06:47:14 GMT

There are 2 passwords on the back of the router, one for router settings Admin, and one for WiFi.

Have you selected the correct one as you mention settings and won't accept WiFi password?

If you are certain you are trying the correct password for the tight application, then try a pinhole reset of the router. The pinhole can be found on the back of the router and it will restart after a few seconds and put ever6back to it's factory values including passwords.

Let us know how you get on.

Re: Password problems

Jangibson100 — Fri, 25 Jul 2025 03:10:44 GMT

Yes I have done all of the above, even tried to change password via router login 192.168.1.1..but neither mine nor hubby's phone will connect to router dashboard

Re: Password problems

fr8ys — Fri, 25 Jul 2025 07:05:38 GMT

Which router do you have,?

Which broadband package are you on?

This will help direct you you for the correct help.

Thank you