topic Broadband renewal or leaving in Broadband

Broadband renewal or leaving

Shoaibhhhz — Wed, 06 Aug 2025 11:19:32 GMT

Hello, my contract runs out on the 8th of this month, I was thinking of leaving and moving to EE, unless you can offer me a better deal, I have been a customer for a very long time, so please let me know, I would prefer if someone would call me, my number is REMOVED FOR SECURITY, if you could call me today after 2pm it would be appreciated

Re: Broadband renewal or leaving

fr8ys — Wed, 06 Aug 2025 11:18:51 GMT

Hi,

Renewal negotiations cannot be conducted via the forum.

For the best deals phone and speak to the loyalty team. When prompted say thinking of leaving.

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

I shall remove your personal information from view as this should not be placed on an open forum as they could be harvested by scammers.

Re: Broadband renewal or leaving

fr8ys — Wed, 06 Aug 2025 11:20:12 GMT

Should add that staff here are unable to make phone calls.

Re: Broadband renewal or leaving

Mandisa-TT — Wed, 06 Aug 2025 12:41:43 GMT

Hi @Shoaibhhhz I will be able to discuss with you on what deals are available to you and potentially renew your contract. If you do prefer to speak to someone on the phone, you can use the details provided by @fr8ys.

Let me know if you would like to proceed.