topic Re: Patreon images not loading in Broadband

Patreon images not loading

Shirltay1 — Sat, 09 Aug 2025 10:33:33 GMT

When is TalkTalk going to resolve their issue with the Patreon website and images being blocked? I use Patreon on a daily basis and completely fed up with this issue. I know I can use a VPN but that is not the point . I feel that a company like TalkTalk should be able to resolve this ongoing problem.

Re: Patreon images not loading

fr8ys — Sat, 09 Aug 2025 11:43:13 GMT

Hi,

From a previous thread it appears you solved this by switching DNS servers.

Did you switch back?

TalkTalk must think there is an issue to block it so for the majority of customers this is still the issue and they continue to protect their customers accordingly.

Re: Patreon images not loading

Shirltay1 — Sat, 09 Aug 2025 11:52:59 GMT

The only way I solved it was by using a VPN but that is not the point as I don’t want to have to continue to access the site by this method. I know I am not the only TalkTalk customer experiencing this problem. I don’t know of any other provider, other than TalkTalk , who are blocking content on Patreon.

Re: Patreon images not loading

fr8ys — Sat, 09 Aug 2025 12:31:43 GMT

Do you use home / kid safe?

If not then the advice offered in your previous thread by @Divsec is still your best bet.

https://community.talktalk.co.uk/t5/Full-Fibre/Images-not-loading-on-Patreon-website-or-app/m-p/3115932#M39990

Re: Patreon images not loading

Shirltay1 — Sat, 09 Aug 2025 12:38:04 GMT

Yes, I do use Home safe & Kid safe.

Re: Patreon images not loading

fr8ys — Sat, 09 Aug 2025 12:46:57 GMT

Then that is the issue. I don't so tried logging in and could view all content.

Not sure why using kid safe should be an issue.

Under specific sites in your home safe set up, have you added Patreon and then clicked allow? If not try this.

Guide can be found here.

Re: Patreon images not loading

fr8ys — Sat, 09 Aug 2025 12:49:26 GMT

A quick Google search suggests Patreon allows 18+ material and it's probably for this reason kid safe blocks content.

Re: Patreon images not loading

Shirltay1 — Sat, 09 Aug 2025 12:59:17 GMT

Thank you. I did try turning off kids safe and made no difference but will try again .

Re: Patreon images not loading

fr8ys — Sat, 09 Aug 2025 13:11:28 GMT

I'm not suggesting turning it off but adding the site to the allow list.

Good luck.

Re: Patreon images not loading

fr8ys — Sat, 09 Aug 2025 13:23:56 GMT

Oh, and best to restart the router after whitelisting a site, preferably for 30 minutes to start a new session.

Re: Patreon images not loading

kanya-TT — Mon, 11 Aug 2025 07:16:51 GMT

Hey there, @Shirltay1. Are you still having the same issue?

Kanya

Re: Patreon images not loading

Shirltay1 — Mon, 11 Aug 2025 07:44:52 GMT

Yes, it’s so frustrating!

Re: Patreon images not loading

kanya-TT — Mon, 11 Aug 2025 07:55:02 GMT

Do you have your Kidsafe on?

Kanya

Re: Patreon images not loading

kanya-TT — Mon, 11 Aug 2025 08:00:53 GMT

And can you send us the URL link you are using to access this website.

Kanya

Re: Patreon images not loading

Shirltay1 — Mon, 11 Aug 2025 08:01:02 GMT

No, I have this turned off. It will only work if I turn off Homesafe completely ie Virus and scam protection. If there is a virus being detected, then why is it only Talktalk that has the issue, as far as I know no other provider is blocking these images etc

Re: Patreon images not loading

kanya-TT — Mon, 11 Aug 2025 08:02:18 GMT

I understand. Can you send me the exact URL link you are using to access this website. Kanya

Re: Patreon images not loading

Shirltay1 — Mon, 11 Aug 2025 08:04:51 GMT

https://www.patreon.com

Re: Patreon images not loading

kanya-TT — Mon, 11 Aug 2025 08:11:45 GMT

Thank you! I've activated this website on your Kidsafe settings, so let's see if that makes a difference. In the meantime, please clear your browsing history and cache, then restart your router. After that, try accessing the site again.

Kanya

Re: Patreon images not loading

Shirltay1 — Mon, 11 Aug 2025 11:01:25 GMT

Done that and still not able to open images , attachments

Re: Patreon images not loading

kanya-TT — Mon, 11 Aug 2025 11:06:59 GMT

But you can access the site now?

Kanya