https://community.talktalk.co.uk/t5/Broadband/router-I-have-had-cctv-installed-and-the-engineer-could-not/m-p/3129245#M882343 <P>Hi there</P> <P>&nbsp;</P> <P>Just to confirm you are unable to connect your router to your mobile device as it is saying that the router is not good enough?</P> Tue, 09 Sep 2025 07:13:29 GMT nambuso-TT 2025-09-09T07:13:29Z https://community.talktalk.co.uk/t5/Broadband/router-I-have-had-cctv-installed-and-the-engineer-could-not/m-p/3129178#M882336 <P>I have had cctv fitted at home and the engineer could not connect my mobile over broadband, the tech control says that they can see the device through the router but the router is not good enough to get it working, suggests an updated router is required</P> Mon, 08 Sep 2025 17:38:31 GMT https://community.talktalk.co.uk/t5/Broadband/router-I-have-had-cctv-installed-and-the-engineer-could-not/m-p/3129178#M882336 jeffc999 2025-09-08T17:38:31Z https://community.talktalk.co.uk/t5/Broadband/router-I-have-had-cctv-installed-and-the-engineer-could-not/m-p/3129185#M882340 <P>What make/model of router do you have currently.</P> Mon, 08 Sep 2025 19:08:17 GMT https://community.talktalk.co.uk/t5/Broadband/router-I-have-had-cctv-installed-and-the-engineer-could-not/m-p/3129185#M882340 KeithFrench 2025-09-08T19:08:17Z https://community.talktalk.co.uk/t5/Broadband/router-I-have-had-cctv-installed-and-the-engineer-could-not/m-p/3129245#M882343 <P>Hi there</P> <P>&nbsp;</P> <P>Just to confirm you are unable to connect your router to your mobile device as it is saying that the router is not good enough?</P> Tue, 09 Sep 2025 07:13:29 GMT https://community.talktalk.co.uk/t5/Broadband/router-I-have-had-cctv-installed-and-the-engineer-could-not/m-p/3129245#M882343 nambuso-TT 2025-09-09T07:13:29Z https://community.talktalk.co.uk/t5/Broadband/router-I-have-had-cctv-installed-and-the-engineer-could-not/m-p/3129286#M882347 <P>Hi&nbsp;<a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/912998">@jeffc999</a>&nbsp;</P> <P>&nbsp;</P> <P>Further to my last post, how is your CCTV supposed to connect to your WiFi? Do you:-</P> <OL> <LI>Select the Wi-Fi network name &amp; manually enter the password</LI> <LI>WPS</LI> <LI>Via an app</LI> </OL> <P>What make/model of CCTV is it?</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>The information below is provided by TalkTalk. For confirmation, please contact <A href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/83714" target="_blank">@Lorrainef</A>, the manager of the TalkTalk support staff on this forum.<BR /><BR /><I>KeithFrench is one of our valued Community Stars and can help with a range of issues related to wireless and networking. At times, he may ask you to send him test results via a Private Message to help analyse/diagnose an issue. Although Keith does not work for TalkTalk, he very kindly shares his time and knowledge to help others.<BR /><BR />If you need further help or if we need to take any details such as personal information about your account, like phone numbers, account numbers, etc, one of the TalkTalk team will jump in and help out.<I><BR /></I></I></P> Tue, 09 Sep 2025 09:42:58 GMT https://community.talktalk.co.uk/t5/Broadband/router-I-have-had-cctv-installed-and-the-engineer-could-not/m-p/3129286#M882347 KeithFrench 2025-09-09T09:42:58Z https://community.talktalk.co.uk/t5/Broadband/router-I-have-had-cctv-installed-and-the-engineer-could-not/m-p/3129505#M882367 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/912998">@jeffc999</a></SPAN> let us know if you still need help and refer to KeithFrench last post.</P> Wed, 10 Sep 2025 09:54:11 GMT https://community.talktalk.co.uk/t5/Broadband/router-I-have-had-cctv-installed-and-the-engineer-could-not/m-p/3129505#M882367 Mandisa-TT 2025-09-10T09:54:11Z