topic Re: Problem with telephone cable connection in Broadband

Problem with telephone cable connection

Sanjan1 — Tue, 09 Sep 2025 13:29:17 GMT

The cable between my house and the telegraph pole has become loose and the cable is now hanging loosely over the road. How do I get someone to come out and ensure it is made safe please

Re: Problem with telephone cable connection

ferguson — Tue, 09 Sep 2025 13:32:29 GMT

If the issue extends beyond the boundary of your property then you can contact Openreach about it directly:

https://www.openreach.com/help-and-support/damage-health-and-safety

Re: Problem with telephone cable connection

sabelo-TT — Tue, 09 Sep 2025 14:09:59 GMT

@Sanjan1, furthermore, if I may kindly ask, does the loose cable affects your broadband connection in any way?