topic Re: internet down in Broadband

internet down

KiaraSpin — Sun, 14 Sep 2025 15:18:26 GMT

Hello, my internet suddenly stopped working. I have opened a case, turned down the model for 30 minutes but did not help. I am trying to get in contact with the help team via chat but that does not work either. Is there a phone number I can contact?

Re: internet down

fr8ys — Sun, 14 Sep 2025 15:26:19 GMT

There is limited support on a Sunday.

Opening hours and lines of support can be found here.

https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529

Re: internet down

Philile-TT — Mon, 15 Sep 2025 08:38:53 GMT

Hi there @KiaraSpin are you still experiencing an issue with your services?

Re: internet down

KiaraSpin — Mon, 15 Sep 2025 09:34:38 GMT

Hi @Philile-TT no, thanks. The problem is solved now.

Re: internet down

Philile-TT — Mon, 15 Sep 2025 09:37:02 GMT

Great news. Thank you for confirming that, have a good day.