topic Re: Poor broadband connection in Broadband

Poor broadband connection

Dav123$m — Tue, 16 Sep 2025 21:28:59 GMT

Got a poor signal-can only watch YouTube on lowest picture quality. Anything above that setting it just keeps glitches. ALSO WHEN I USE MY LANDLINE-PICKING UP THE PHONE TO MAKEACALL.-ROUTER GOES AMBER .

THANK YOU FOR ANY HELP

Re: Poor broadband connection

ferguson — Tue, 16 Sep 2025 21:38:18 GMT

Have you tried connecting at the test socket? Subject to that, if you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

Re: Poor broadband connection

Mandisa-TT — Wed, 17 Sep 2025 07:01:56 GMT

Hi @Dav123$m let us know if you have tried the last post suggestion and if you still need assistance.