topic Re: Router in Broadband

Router

Sasha161 — Sat, 27 Sep 2025 11:52:14 GMT

You have upgraded my router but have not sent anything to return the old one, when do I get this please?

Re: Router

Gliwmaeden2 — Sat, 27 Sep 2025 12:33:33 GMT

Check for a returns bag and label in the new box, @Sasha161.

If there's none, staff can easily send one out to you.

Complete your community forum profile details fully. Go via your avatar; settings; Personal Information....SAVE CHANGES. This will enable them to check your account details.

Re: Router

mandisa1-TT — Tue, 30 Sep 2025 08:06:32 GMT

Thank you for the support @Gliwmaeden2
Hi there @Sasha161 Were you been able to check for the returns bag in the new box as suggested by @Gliwmaeden2?