topic Re: Replacing Shell Router in Broadband

Replacing Shell Router

Hubby23 — Fri, 03 Oct 2025 17:30:00 GMT

My router is from Shell and about 3-4 years old. The wifi signal is poor and we have just renewed our broadband package with Talk Talk.

How do I order a replacement? We currently have an old Sky wifi booster to help but that is only on the 2.4Ghz range. It would be lovely to get rid of that and just be like a normal house

Thanks

Re: Replacing Shell Router

ferguson — Fri, 03 Oct 2025 19:51:46 GMT

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. Bear in mind that they won't be back online until Monday.

Re: Replacing Shell Router

Philile-TT — Mon, 06 Oct 2025 07:46:45 GMT

Hi there @Hubby23 I will have a look at your account and get back to you.