topic Re: INTERNET DOWN- SAYS NOT CONNECTED. in Broadband

INTERNET DOWN- SAYS NOT CONNECTED.

JWZIGG — Sun, 05 Oct 2025 16:42:48 GMT

INTERNET NOT CONNECTING- ROUTER LIGHTS KEEP BLINKING ALL OVER THE SHOP. TRIED TURNING ON AND OFF AND LINE CHECKED A FEW DAYS AGO AND FOUND NO FAULT- THE INTERNET CAME BACK FOR A COUPLE DAYS BUT OFF AGAIN TODAY. ONLINE CHAT NOT HELPING. WHAT CAN I DO?

Re: INTERNET DOWN- SAYS NOT CONNECTED.

ferguson — Sun, 05 Oct 2025 17:13:16 GMT

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. Bear in mind that they won't be back online before tomorrow morning. And just a wee heads up: please don't use all caps as it is harder to read and can be construed as SHOUTING!

Re: INTERNET DOWN- SAYS NOT CONNECTED.

Philile-TT — Mon, 06 Oct 2025 08:25:33 GMT

Hi there @JWZIGG are you still having an issue, do you still require assistance with your internet connection?

Re: INTERNET DOWN- SAYS NOT CONNECTED.

JWZIGG — Tue, 07 Oct 2025 07:54:51 GMT

yes ! still no connection .

Re: INTERNET DOWN- SAYS NOT CONNECTED.

Philile-TT — Tue, 07 Oct 2025 07:58:45 GMT

@JWZIGG I am sorry to hear that you are having issues with your services, I understand the inconvenience that is caused by this. Are you currently at home?