topic Re: interent in Broadband

interent

Basil50 — Mon, 10 Oct 2022 15:06:54 GMT

My facebook is not loading any pics when I am connected to my home router it works ok when I am connecteded to a friends router. Online seaech it says there is a problem with my DNS I have changed this to google DNS and its still not working. I have done a speed test and thats coming back with 65mbps download and 9.29 upload please can you advise why its not working ?

thanks

Re: interent

Skynet_TX — Mon, 10 Oct 2022 18:10:25 GMT

Hi @Basil50,

Have you tried leaving your router switched off for over 30 minutes, this will ensure it creates a new 'session' in the street cabinet when you switch it back on, would be interesting to see if a new session will resolve the issue.

Would also be worth checking Homesafe, just to see if you have any settings switched on that could be blocking things.

Re: interent

Debbie-TalkTalk — Tue, 11 Oct 2022 05:38:04 GMT

Hi Basil50

Have you tried powering down the router for a full 30 minutes?

Thanks

Re: interent

Anonymous — Thu, 13 Oct 2022 07:04:09 GMT

Morning,

How are you getting on? Has there been any improvement?

Thanks

Re: interent

Megra — Tue, 30 Jan 2024 19:29:15 GMT

my baorband is flushing and doesn’t work

Re: interent

Anonymous — Wed, 31 Jan 2024 06:48:40 GMT

Hi Megra,

I'm sorry to hear this. Please can you create your own topic and we can look into this further for you.

Thanks

Michelle

Re: interent

Rebecca59 — Sat, 15 Nov 2025 16:42:29 GMT

My Internet keeps going off this stopping doing my work 😒

Re: interent

ferguson — Sat, 15 Nov 2025 16:58:42 GMT

@Rebecca59

You have posted on an old and dormant thread. If you start your own topic and give us a bit more detail we can start to help.

Re: interent

mandisa1-TT — Mon, 17 Nov 2025 07:24:21 GMT

Thank you so much for the support @ferguson

Hi there @Rebecca59 We would love to assist you with your query, please do as advised by @ferguson